Usability audit of a non-profit's website
Chris 180 is an Atlanta-based nonprofit organization that provides trauma informed mental health and housing services to children and young adults. They have grown significantly in recent years to include the services of multiple different organizations that previously operated independently. Because of this, their website has grown greatly in scale and is in need of some reorganization to make it more helpful for its users.
I was tasked with auditing the site to identify issues with usability and make suggestions for a future redesign of the site. Part of my job was making a case for the need for a redesign since the visual communications director was in need of approval and funding from leadership to make changes.
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